Contact Chicken Road Game

Reach us

Have a question about your Chicken Road Game account, a pending transaction, or a gameplay concern? We offer two dedicated support channels to get you the help you need quickly. For instant acknowledgement, use the in-app chat widget available directly from your account dashboard. For more detailed issues, such as a failed UPI deposit via PhonePe, GPay, or BHIM, a delayed withdrawal, or a bonus credit discrepancy, email our support team directly. We aim to respond to all email queries within 24 hours.

Contact us

Email: [email protected]
In-app chat: open the widget from your account dashboard at any time.
Expected response time: within 24 hours for email; instant automated acknowledgement via chat.

Office hours

Our automated in-app chat operates 24 hours a day, 7 days a week, so you can raise a query at any hour, including late nights and early mornings. Live human agents are available Monday to Sunday, 9:00 AM to 9:00 PM IST, ready to handle payment disputes, KYC verification, withdrawal requests, and account-related escalations. Messages received outside agent hours are automatically logged and assigned to the next available agent at the start of the following shift. All times listed are Indian Standard Time (IST, UTC+5:30).

Online-only support

Chicken Road Game is a fully digital platform, there is no physical office, walk-in counter, or postal address in India or anywhere else. All support is delivered exclusively through email and in-app chat. Our team handles everything online. There is no location to visit. Simply open the chat widget in your dashboard or email us, and we will resolve your query from start to finish.